Palm Cinema

Account Deletion Process for Palm-Cinema

At Palm-Cinema, we prioritize your privacy and control over your personal information. If you wish to delete your account, here's what you need to know:

What You Need to Know:

  1. Account Deletion Request: Once you request the deletion of your account, the process begins. Please note that this action is irreversible, and all your personal data, including purchase history and movie access, will be permanently erased.
  2. Data Retention: Although your account will be deleted upon request, your data will remain stored in our system for up to 90 days after your request. This period is necessary for any technical or administrative processes related to the deletion.
  3. Important: Any outstanding payments or subscriptions associated with your account must be cleared before the deletion request is processed.

Steps to Request Account Deletion:

To request the deletion of your Palm-Cinema account, please send an email to enquiry@nucentury.org.ng. Your email should contain the following details:

Subject: Account Deletion Request

Body of the Email:

  1. Your full name (as it appears on your Palm-Cinema account)
  2. Registered email address (used for logging in to Palm-Cinema)
  3. Reason for deletion (optional, but helps us improve our services)
  4. A confirmation that you understand that your data will be retained for up to 90 days after the request.

Example email template:

Subject: Account Deletion Request

Body:
Dear Palm-Cinema Support,

I am writing to request the deletion of my account on Palm-Cinema. Below are my account details:

Full Name: [Your Full Name]

Registered Email Address: [Your Registered Email]

Reason for Deletion (optional): [Your Reason]

I understand that my account and data will be permanently deleted after 90 days, and that I should clear any outstanding payments or subscriptions before proceeding.

Thank you for processing my request.

Best regards,
[Your Full Name]

After Sending Your Request:

Once your request is processed, you will receive a confirmation email. Please be aware that during the 90-day retention period, you may still receive system emails related to your account.

If you have any further questions, feel free to reach out to our support team at the same email address.