Palm Cinema

Privacy Policy for Palm-Cinema

Effective Date: 23/12/2024

At Palm-Cinema, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our app. By using Palm-Cinema, you agree to the terms outlined in this policy.

  1. Information We Collect
    Palm-Cinema only collects information necessary to provide the best possible service. The types of information we may collect include:

Personal Information: When you sign up or make a purchase, we may collect personal details such as:

Name
Email address
Payment information (processed securely through a third-party payment processor)
Usage Data: We may collect information about your interactions with the app, including:

Device information (model, operating system, etc.)
Log data (such as your IP address, access times, and pages visited)
Viewing history and preferences (movies purchased, watched, and liked)
Location Information: If you choose to allow it, we may collect your device’s location to provide better service, such as content recommendations based on your region. You can control location tracking in your device settings.

  1. How We Use Your Information
    We use the information we collect for the following purposes:

To provide and improve our services: Delivering the functionality of the app, such as movie streaming, and improving your experience by recommending relevant content.
To process payments: Securely processing transactions related to movie purchases or subscriptions.
To communicate with you: Sending order confirmations, updates about the service, promotional content (if opted in), and support-related communications.
To analyze usage patterns: Improving app performance, identifying trends, and ensuring the app meets your preferences.
We do not sell or share your personal data with third parties for marketing or advertising purposes.

  1. Data Security
    We take data security seriously and employ a range of security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes encryption of sensitive data during transactions, secure data storage, and regular security audits.

However, no data transmission over the internet or method of electronic storage can be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

  1. Sharing Your Information
    We do not share, sell, or rent your personal information to third parties for their marketing purposes. We may share your data with the following entities:

Service Providers: We may share information with third-party companies that help us provide our service, such as payment processors, hosting services, and data analytics providers. These service providers are required to handle your information with the same level of security and privacy as we do.
Legal Compliance: We may disclose your information if required by law, to comply with a legal process, or to protect our rights, property, and safety or those of others.

  1. Your Choices and Rights
    Access and Correction: You may access, update, or correct your personal information by visiting your account settings in the app.
    Opt-Out of Marketing: If you receive marketing emails, you can opt-out at any time by clicking the "unsubscribe" link in the email or adjusting your email preferences in the app.
    Delete Account: You can request to delete your account and personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
  2. Cookies and Tracking Technologies
    Palm-Cinema may use cookies and similar tracking technologies to enhance your experience. These tools allow us to:

Remember your preferences and login details.
Track usage patterns to improve the app.
Provide personalized content and advertisements (if applicable).
You can control cookie preferences through your device settings or browser.

  1. Children’s Privacy
    Palm-Cinema is not intended for use by individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete that information.
  2. Data Retention
    We retain your personal information for as long as necessary to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. After that, we will securely delete or anonymize your information, unless we are required to retain it by law.
  3. Changes to This Privacy Policy
    We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy within the app or through other appropriate communication channels.
  4. Contact Us
    If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us at:

Email: enquiry@palm-cinema.nucentury.org.ng
Address: House 1, Adedeji Close, Behind Old School Hotel, Orozo, Abuja, Nigeria
Phone: (+234)08130184988